COVID-19 Response at Port Saint John

Considering global events surrounding the COVID-19, we’d like to reassure the community that Port Saint John takes the pandemic very seriously. We recognize, acknowledge, and respect the concerns citizens may have about Port Saint John operations, particularly as they relate to the our cruise sector.

We can assure you that the safety and security of our employees, their families and members of our community are our top priority. As such, we will follow the direction and advice given by the federal government and public health agencies. We will continue to coordinate with those entities to do our part in combatting the spread of COVID-19.

We will continue to closely monitor the evolving situation and follow the advice of relevant government authorities for all Port operations.

Working Remotely

Like many organizations, Port Saint John is facing the realities of the COVID-19 pandemic on our country’s workforce. The health and safety of our employees, their families and our community are our top priorities and, as such, many of our employees are on a remote work program, except for critical and essential operational tasks.

Designated members of our team performing these essential roles are using modified procedures to ensure the health and safety of all personnel. You can still get in touch with us by calling (506) 636-4869 or directly via mobile or email to your usual Port Saint John contact.  Or by reaching out to the designated leads for these three areas of our organization:

Operational Questions Contact
Captain Chris Hall
VP, Operations & Harbour Master
Chris Hall by email

Customer Relations Contact
Andrew Dixon
Senior VP, Trade & Business Development
Andrew Dixon by email

Media & Community Contact
Paula Copeland
Director, Communications & Corporate Social Responsibility
Paula Copeland by email

Port Saint John is deemed to be critical infrastructure by both the federal and provincial governments, and through this designation, the Port participates in emergency planning and preparedness groups on an on-going basis, and as part of pandemic response is in regular contact with emergency management officials and the federal, provincial, and municipal levels.

Operational Updates

Cargo: Imports & Exports

To date, we have had no impact on our supply chain or cargo operations. The uninterrupted movement of goods is paramount for New Brunswickers and Canadians, particularly in this time of crisis.  Together with our port stakeholder community, we continue to play our role in ensuring Canada’s supply chain is operational and secure. Canada’s Ports are vital to international trade.

Cruise Season

As one of Canada’s most active cruise ports, we respect the direction given by Transport Canada regarding the extension of the suspension of cruise operations in Canadian waters to February 2022.

In response to the COVID-19 pandemic, Port Saint John, is working closely with the Association of Canadian Port Authorities (ACPA) Cruise Committee who have launched an historic initiative that brings together all ports and regional entities involved in the cruise industry from across Canada as one voice engaged in meaningful dialogue, to provide input into the Government of Canada for the eventual resumption of cruise activity in Canada.

Together our industry is optimistic that, when the time is right and it is safe to do so, cruise will be back.  At that point we will look forward to welcoming cruise lines, their guests, and crew back to our port cities and local communities.

Venues & Events at Port Saint John

Our venues are still available for rental use with safe COVID-19 protocols in place.  For questions and inquiries regarding our venues and event bookings please contact Becky Knox by email.


In recognition of the impact of COVID-19 on economic realities for many, we have dropped the requirement to provide one-month cancellation notice requirement for our parkers.  For questions and inquiries regarding parking at Port Saint John lots please email [email protected].

Port Saint John, Transport Canada, Canada Border Services Agency – COVID-19 Operational Best Practices in

We support the government’s efforts and will continue to follow their lead when it comes to slowing the spread of the Novel Coronavirus.

Follow Official Coronavirus Information Sites

Everyone has a role to play in mitigating the impact and spread of COVID-19. It takes more than governments and action from the health sector to protect the health and safety of Canadians.

Follow government and medical community’s advice on social distancing and frequent hand washing.

Please be aware and vigilant of false or misleading information and follow official sources for information on the spread of COVID-19:


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